AI Patient Intake & Appointment Automation

Business Problem

Clinics often process appointment requests manually, creating duplicate records, slow responses, inconsistent routing, and unnecessary administrative workload.

Solution

Built an automation workflow that validates patient requests, detects duplicates, uses AI for administrative classification, applies deterministic routing rules, stores structured records, and sends confirmations automatically.

Workflow

Key Features

• Automated patient request validation
• Duplicate appointment detection
• AI classification with rule-based routing
• Confirmation messaging and audit logging

Tech Stack

Architecture / System Flow

n8n receives patient requests, validates and checks for duplicates, applies AI classification and business rules, then writes structured records and sends confirmations.